Bot proactively greets Subiz guests – Like a receptionist, it proactively greets visitors when they visit the Website via a Live chat window. Customer feedback means you have more opportunities to listen to their needs and provide suggestions in real time, thereby increasing the efficiency of closing orders.
What is a proactive speech bot?
When you access the website or after a certain period of time, a Live Chat window will automatically appear with a greeting or question for example:
- “Hello! Do you need any help today?”
- “Hello! How can I help you today?”
- “Hello! What information are you looking for?”
– This is a Bot that proactively greets customers.
What value does a Welcome Bot bring to a business?
Increase conversions on the Website
In fact, more than 90% of customers visit the website only for reference and have not yet decided to buy because there are still many questions such as whether the product is good, whether the price is expensive, etc. Don’t let customers just leave.
Use Bots to greet customers proactively – creating opportunities to interact with customers in the moment.
For example: You stopped at product A for a long time, wondering whether to buy it or not? Bots appear”Hello! Do you have questions about this product??”
That’s great, if you join in the conversation! This is the value that Welcome Bot brings. Due to a successful interactive connection, consultants have the opportunity to clearly understand the customer’s desires, advise on needs, answer questions and promote the customer’s next action – purchase.
Suitable for all businesses
Are you a large or small business? What line of business? You just need to have a website to use bots to proactively welcome customers to convert.
In particular, we recommend that you personalize running bots for each different target audience. Because Subiz does not limit the number of bots on a website.
Instead of using bots to welcome guests. You can use multiple bots to improve customer experience. For example:
+/ Bots proactively welcome new customers
+/ Bots proactively greet visitors with specific on-page actions.
+/ Bot greets specifically on certain websites
For example: A bot greets customers on a product page with that URL https://subiz.com.vn/product.
All you need to do is create a script + running conditions, Subiz will help with the next steps!
When do you want the guest greeting bot to appear?
As long as you want, the Bot welcomes guests and does its job well at any time!
Some suggestions for good results:
- Immediately if it comes from advertising: Because through advertising, their page exit speed will be very fast. You must act immediately.
- The visitor enters the website without taking any action after X seconds: They may be wondering, if they don’t take action, they will most likely leave the page. Welcome bots appear to create opportunities for customer retention.
- Customer does not have a phone number/email: This is the audience you need to tap into to expand your potential customer file.
For example: “Hello! Are you interested in this product?”” A simple greeting, but opens up opportunities to interact, collect data to follow up on the next pursuit/conversion step.
How do proactive speech bots work?
Activate Subiz bot
– You must register account on Subiz..
– Integrate sales channels to Website.
Who can install bots? As long as you are the owner of a Subiz account or an official agent, you can install the guest welcome bot feature on the Website.
Conditions for the bot to operate
If the following 3 conditions are met, the bot will operate:
- When a visitor views the Website.
- Time: Based on customer behavior on the page and time such as immediately, when the customer takes action on the page or after X period of time.
- Specific customers on a page: Can be all customers or just new customers, customers without information,…
You’re in Bot Settings to set running conditions for the bot to greet customers. The bot will work according to your wishes.
The script that runs the bot
Bot scripts consist of many actions that follow each other according to if-then conditions. For example:
Bots appear to greet guests.
– If the customer participates in the conversation -> Bot asks for needs -> Requests phone number.
+ / Customer leaves his phone number -> Bot automatically distributes to responsible agent.
+/ Customer enters format incorrectly -> Bot asks again until input is correct.
+/ Customer doesn’t respond after X seconds -> Bot proactively asks again
Subiz chatbot attracts potential customers
Additionally: Can guide customers according to the quick response suggestion button. Then sort customers and assign them to responsible staff.
Frequently asked questions
What about human agents? Are bots a complete replacement?
Subiz set up the bot with the aim of supporting consultants with simple tasks and answering common customer questions.
When difficult questions arise, the bot will automatically distribute them to the person in charge of the conversation. Therefore, bots cannot completely replace humans in the customer consultation process.
When do bots proactively greet customers?
When a customer visits the Website, the bot will automatically display a window and send a greeting message to the customer after a certain period of time (Immediately, 20 seconds, 5 minutes or adjusted to your settings).
Can I edit the sample script?
You can only edit content and images but cannot add other steps.
Can the example script run on many different channels?
One script is allowed to run on multiple channels (Website, Zalo OA, Messenger) and vice versa. Subiz does not charge based on the number of Bots you use.
How long does it take to launch the sample script?
The whole process will take place in a few minutes. You only need to select an available script template then set the launch conditions and the Bot is ready to operate.
PakarPBN
A Private Blog Network (PBN) is a collection of websites that are controlled by a single individual or organization and used primarily to build backlinks to a “money site” in order to influence its ranking in search engines such as Google. The core idea behind a PBN is based on the importance of backlinks in Google’s ranking algorithm. Since Google views backlinks as signals of authority and trust, some website owners attempt to artificially create these signals through a controlled network of sites.
In a typical PBN setup, the owner acquires expired or aged domains that already have existing authority, backlinks, and history. These domains are rebuilt with new content and hosted separately, often using different IP addresses, hosting providers, themes, and ownership details to make them appear unrelated. Within the content published on these sites, links are strategically placed that point to the main website the owner wants to rank higher. By doing this, the owner attempts to pass link equity (also known as “link juice”) from the PBN sites to the target website.
The purpose of a PBN is to give the impression that the target website is naturally earning links from multiple independent sources. If done effectively, this can temporarily improve keyword rankings, increase organic visibility, and drive more traffic from search results.